Case studies / Case study

Teams for a platform that connects retail and customers via messenger.

Berlin-based SLACE connects retailers and restaurants with their customers on site via WhatsApp, Instagram and other messengers: digital receipts, loyalty cards, referrals.

Industry
Retail tech · messenger marketing
Website
slace.com

The case

What it is about.

01 · Starting point

A young product in a fast market: development, customer care and integrations have to grow with every new merchant without fixed costs running away.

02 · Challenge

The task for Adeo: find people who fit the product and the pace, employ them properly and keep the seat filled if someone leaves.

03 · Solution

Adeo supports teams for this client. Roles, market and model are set with each client individually: Recruiting, Employment & Payroll or Managed Team, in Romania, Serbia or Spain.

04 · Result

An ongoing collaboration. We only publish figures and details once the client approves them; we are happy to tell you more in a reference call.

How it evolves

By hand. With AI. With agents.

The same task in three stages: how we used to build teams, how we build them today and where it is heading. The decision stays with people.

  1. Then

    By hand

    • Search through network, referrals and job boards
    • Screening in calls and interviews
    • Contract and onboarding set up one by one
  2. Today

    AI-assisted

    • AI searches profiles and sources
    • AI builds the pre-selection and matches it against the role profile
    • Humans decide: our recruiters check, you choose
  3. Next

    Fully automated

    • AI agents approach candidates and keep building the pool
    • Agents ask you about the upcoming work
    • Agents match the two, the Adeo team checks every match

Stage 3 is in development. Agents only work with the consent of candidates and under the supervision of the Adeo team.

ReferenceOn requestwith the client’s consent

Do not ask us, ask our clients. We are happy to arrange a short call.

Next step

Tell us the roles.

A 30-minute call is usually enough for a shortlist plan and a reliable cost estimate. We reply the next business day.